FAQs
FAQ
1. What is StuntWear?
StuntWear is your go-to online store for trendy, high-quality clothing designed to suit all styles and preferences. Whether you're shopping for casual wear, activewear, or statement pieces, we've got you covered.
Order and Shipping
2. How do I place an order?
To place an order, simply browse our collection, select your desired items, choose the size and color, and add them to your cart. Proceed to checkout, where you'll input your shipping and payment information.
3. How can I track my order?
You can track your order in two ways:
- Through the confirmation email you receive after placing your order.
- Via our Live Chat feature by providing your order number for assistance.
4. What are your shipping options?
We offer various shipping options depending on your location and preference. You’ll see the available options during checkout.
5. How long does delivery take?
Delivery times depend on your selected shipping method and location. Typically, standard shipping (free) takes 7-10 business days.
Returns and Exchanges
6. What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed, and undamaged items. Contact us via email at info@stuntwear.org or our or our live-chat for assistance.
7. How do I initiate a return or exchange?
To start a return or exchange:
- Contact us via email at info@stuntwear.org or our live-chat for assistance.
- Follow the instructions to submit your request.
- Ship the item(s) back using the provided return label.
Customer Support
8. What should I do if I have a problem with my order?
If you encounter an issue, please contact us via:
- Live Chat for urgent matters.
- Email at info@stuntwear.org for detailed support.
9. Can I update or cancel my order?
Yes, but only before the order has been shipped. Contact us as soon as possible via Live Chat or email at info@stuntwear.org for assistance.
Business and Collaborations
10. How can I collaborate with StuntWear?
We’re always open to collaborations with influencers, creators, and businesses. Reach out to us at marketing@stuntwear.org with your proposal or see our affiliator page here
11. I have a business inquiry. Who should I contact?
Please email us at marketing@stuntwear.org for all business-related inquiries.
Payments and Security
12. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options available at checkout.
13. Is my payment information secure?
Yes, we use industry-standard encryption to ensure your payment and personal details are safe and secure.
Contact Us
If you have any other questions, feel free to:
- Email us at info@stuntwear.org for support.
- Reach out via Live Chat on our website for immediate assistance.
- Use marketing@stuntwear.org for business inquiries.
We hope this FAQ answers your questions. Happy shopping with StuntWear!